Financial Services Board

012 428 8000

Pretoria

The Ombudsman for Banking Services (OBS) resolves individual complaints about banking services and products. We aim to do this impartially, fairly and confidentially. Any bank customer who has a complaint against his or her bank may approach the OBS for assistance. The service is free.

Ombudsman for Banking Services

0860 662 837

Johannesburg

www.obssa.co.za

Banking & Loans

The Financial Services Board is an independent institution that oversees the non-banking financial services industry - including insurers, retirement funds, unit trust schemes, and financial markets - and handles complaints in the public interest.  The Board is committed to promoting and maintaining a sound financial investment environment in South Africa.

Micro Finance Regulatory Council

0860 100 406

The primary aim of the regulatory council is to promote sustainable growth of the micro-lending industry, to serve unserved credit needs, while ensuring that consumer rights are protected.

Press Council of South Africa

021 465 6518

Cape Town

The Council, the Ombudsman and the Appeals Panel are a self-regulatory mechanism set up by the print media to provide impartial, expeditious and cost-effective adjudication to settle disputes between newspapers and magazines, on the one hand, and members of the public, on the other, over the editorial content of publications.

Johannesburg