Consumer Helplines
Advertising Standards Authority
Johannesburg
The Broadcasting Complaints Commission has the responsibility to deal with all broadcasting complaints concerning radio and television broadcasters.
Any viewer or listener who is not happy about broadcasting content, whether in programme or advertisement form, has a right to complain about it and have their complaint handled by the Broadcasting Complaints Commission.
Broadcasting Complaints
Johannesburg
Advertising & Media Content
The Advertising Standards Authority of South Africa (ASA) is an independent body set up and paid for by the marketing communications industry to regulate advertising in the public interest through a system of self-regulation.
The ASA works closely with government, statutory bodies, consumer organisations and the industry to ensure that the content of advertising meets the requirements of the Code of Advertising Practice.
Fiilm & Publications Board
Cape Town
The FPB is a statutory body established by the Films and Publications Act of 1996. It replaces the Directorate of Publications. The FPB’s task is mainly to classify films, videos, DVDs, computer games and certain publications for their suitable age viewership, and to provide you with enough information to make informed choices about what you and your children should or should not see.
Press Council of South Africa
Cape Town
The Council, the Ombudsman and the Appeals Panel are a self-regulatory mechanism set up by the print media to provide impartial, expeditious and cost-effective adjudication to settle disputes between newspapers and magazines, on the one hand, and members of the public, on the other, over the editorial content of publications.